SHIPPING E RETURNS
Shipping Policy
Hardynyc.com offers 1-3 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, hardynyc.com orders may experience delays. Standard business day shipping is FREE on orders $100 and over (excluding taxes) – no promotion code needed. For merchandise orders totaling less than $100, there is a delivery charge of $5 for Standard Day shipping. Depending on the carrier, your order may arrive on a weekend.
Return e Exchange Policy
Returns Policy
If you are not completely satisfied with a Hardy purchase or gift for any reason, please review our return, refund, and exchange policies below for hardynyc.com purchases. All returns are subject to validation and approval at Hardy NYC's discretion.
Hardynyc.com Purchases
hardynyc.com purchases can be easily returned by mail. We regret that we are unable to refund your original shipping charges, if applicable unless the return was a result of our error. Please allow 30 days for your return to be processed if sent by mail. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.
When you return your purchase to hardynyc.com by mail, if your product is received by Hardy within 60 days of purchase, you will receive the refund.
Gift Returns
Gift Returns
If you are returning a gift that you received by mail and do not want the refund to go to the purchaser, before mailing the return please send a mail by customersevices@hardynyc.com to set-up the gift return under your account.
Your refund will be in the form of an online store credit that you can use at any time on hardynyc.com .